Different Ways To File Your Taxes With Our Office

Whether you would like to meet in person, schedule a phone or video Appt, use our Secure drop-off process, or Fax/Mail in your taxes, we have an option for you.

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Russell Landon CRTP


Below is information for those needing to complete their taxes without a face to face Appt. These limited appointments are meant to provide options for clients who have special circumstances, or for those who have moved out of the immediate area. We always recommend a face-to-face appt with a tax pro as the best way to file your taxes but there are circumstances where these types of tax prep options are needed.

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Video/Phone Appointments

Instead of a face-to-face office appt, a phone/video appt is available for a small fee. We Must-Have your tax documents uploaded or received 3 business days prior to your appt so that staff can print and or assemble your tax docs for the preparer. Why are we now charging a Fee?  The process of preparing, organizing & printing your tax documents by our staff, adds additional labor not usually assumed by our office during a regular face-to-face Appt. These Appts are Reserved for clients who have moved out of the area or have special circumstances where a normal face-to-face appt is not an option.

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Drop & Go Taxes

This option is NOT for complicated tax returns. It is a much slower process than making and keeping an appointment. Full disclosure we cannot guarantee a completion date for this option, and sometimes have to file an extension depending on the workload. If you are not in a hurry for your taxes to be completed,  you can drop your tax documents off anytime 24/7 in our Door Slot or during business hours and when it's completed, we will contact you. At their discretion, your Tax Preparer may want to set up a 15min consult to go over the return with you if need be.

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Secure Upload / Fax / Mail

If you have a Virtual/Phone Appt or you want to mail or fax us your tax documents for completion rather than dropping off, we have an easy to use 24/7 Secure Upload service on our website featuring Bank Level Encryption to transfer your tax documents or you may choose to Fax or Mail-In your tax documents. As with our Drop & Go option any return given to us without an appt is a slower process than making and keeping an appt and we cannot guarantee a completion date.

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Russell Landon CRTP

In Person Appointments

For in-Person Tax Appointments, We want to assure you that we take the health and well-being of our community, customers, and associates seriously. We have made the commitment to remain OPEN and available for In-Person Appointments and encourage that as the best option.

Please note: All Pre-scheduled Appointments are assumed to be in person unless you request otherwise. As long as you follow protocol on getting us your documents to us 3 business days prior to your appt, you can request that your In-Person-Appt be converted to a Phone/Video Appt using the link on the front page of our website 24/7.

For those interested, we do disinfect our surfaces and instruments between appts. If you feel more comfortable checking in & remaining in your car please feel free to do so after check-in. We recognize the challenges and differing viewpoints Regarding Covid. Wagner Tax does not discriminate against Vaccinated, Un-Vaccinated, Maskless, Masked, etc. ALL Wagner Clients are welcome. As fellow citizens, we are all frustrated & concerned as we try to deal with the effects of the loss of certain freedoms yet be diligent regarding safety.


FAQ Client Helps

What Changes Can We Expect In Your Office Due To Covid?
Although none of our staff come to work sick with the flu or Covid-19, rest assured if any of our staff or workers develop any symptoms or become sick they will not stay here in the office and we ask in return that if you are sick or have symptoms please consider one of our other options instead of coming in for your appt. We take the health and well-being of our community, customers, and associates very seriously and are taking precautions in our office. We continue to disinfect all surfaces as well as the instruments in the office before and after appointments.

We recognize that there are many different feelings & emotions regarding Covid-19 and we care about all viewpoints. We do not discriminate against Vaccinated, Un-Vaccinated, Maskless, Masked, etc ALL Wagner Clients are welcome. As fellow citizens, we are all frustrated & concerned as we try to deal with the effects of the loss of certain freedoms yet be diligent regarding safety.

How Does A Phone/Video Tax Appt Work?
At the time of your scheduled appt your Tax Preparer will connect with you over the phone or by video conference. You should submit your tax documents to us no later than 3 business days prior to your appt using one of the many methods available (i.e. upload, drop-off, fax, mail, etc.)

Your Tax Preparer may use some of the time during your appointment to input your data before calling you so do not be alarmed if you are not contacted at the beginning of your appt. Similar to an in-person Appt. the Preparer will go over tentative figures with you before ending the call if possible. Typically Your Preparer will use email for signatures as well as payment for our services or you can come into the office to pick up and sign. Once your Signatures & Payment is received, your taxes are filed electronically with the Government, and full copies sent to you by Email Mail Or Scheduled Pickup.

How Does The Drop & Go Process Work?
Customers can come into the office anytime 24/7 to drop off their taxes to be completed without an appointment. Feel free to drop off anytime including during non-business hours by using our Door Slot located at the bottom of our front door. Complex Business Tax Clients must have approval by the Preparer to use this Drop & Go Process. This method is convenient but it is a slower process as described above with no guarantee of completion date.

Drop & Go Taxes are completed as soon as possible in the order we receive them. Work is done on these files between appointments and at other designated times. Your Preparer may contact you by phone or email to verify/confirm info. Once completed you will receive a call or email from our office with instructions for finalizing. As noted a 15 min consult over the phone can be set up if need be, for questions or verbal communication needs.

What Is The Process For Uploading/Faxing/Mailing Our Info?
Uploading, Faxing or Mailing us your tax documents are all acceptable ways to get us your tax information.  Uploading Documents is a fancy way of saying use our website upload link to send us scanned or saved images of your important Tax Documents. It is very important that your pics or documents are readable. The process is much like attaching them to an email except uploading is more secure than emailing and it keeps the documents organized on our side for easier retrieval later. Much like Drop & Go this process takes longer than having an appointment.

Faxing or Mailing are other acceptable forms of getting us your tax info however, we do caution that sending your original tax documents through the mail runs a higher risk of being lost. NOTE: Please do not use USPS delivery with signature as our mail person delivers mail early & many times--before we open. We miss a lot of priority or express mail and do not know about it because it never makes it to our door. UPS or Fed Ex is the best option for deliveries to our office during normal business hours. Once we have your tax documents contact you once it's time for you to review & approve your taxes.

Why Does It Take So Much Longer With No Completion Date Given For Drop & Go or Mail-In Tax Returns?
These types of returns are worked on in between appointments, and at smaller designated times of the business day. With so many people converting to drop-off or mail-in taxes due to the pandemic, we have seen a huge increase in demand for these Non-Office Appointments.  This creates a backlog of returns that we keep in the order received.  These returns are also completed without the convenience of the back and forth that would normally occur between the client and preparer during a face-to-face appointment. This makes the process slower. Our goal is always to complete these returns on or before the tax deadline without having to file an extension but the number of clients using the drop & go option has been causinging much longer processing times.

Why Are Amended Tax Returns Taking So Long To Process?  As of December 2021, the IRS had a backlog of over 2.7 million unprocessed amended returns.  Our study indicates that the processing time for amended returns is considerably longer than the 20 weeks they suggest. We still have clients who amended returns last April that have not been processed by IRS yet they have received them. Until the IRS is able to work through its backlog there is not much any of us can do to move them along. This is unprecedented and the labor shortage is being blamed.

It is Also Very Important to NOTE that because amended returns are being accepted electronically But not processed on IRS's end, their Automated Billing Department still sends out balance due notices on amounts previously owed prior to the amendment. These automated letters will continue to be mailed out every 30-60 days even though it's already been accepted as amended. This is causing all kinds of confusion and wreaking havoc on taxpayers who are rightfully concerned that they keep getting threatening letters from the IRS on the old incorrect bills. They assure us that in the end it will be corrected but it is daunting to see this kind of backlog for the 1st time in history.

Will the IRS Be Delaying Refunds For This Tax Season? The IRS is saying that for normal returns that do not have complicated issues or high refund amounts over 10k, they do not expect refunds delays if filed electronically with direct deposit. Our experience is that delays happen during the tax season without warning by the IRS/State taxing authorities. So w hope this will be a smoother season than the past two.

Are The Advance Child Tax Credit Payments I Have Been Receiving Since Last Year Going To Delay My Tax Refund? We do not foresee any problems with refund delays for taxpayers who have received Advance Child Tax Credit Payments however, this assumes you will have the correct figures for the amounts you received in 2021.

IMPORTANT: The IRS said in early January that it started issuing Letter 6419 in December 2021 to those who received advance child tax credit money last year but many parents had yet to spot this letter in the mail as of Jan. 19. It's important to keep an eye out for this informationDo not throw this letter away you will need it to file. Some families may want to hold off a bit when it comes to filing a return if they can't find the letter, which can help file an accurate return and avoid delays. Box 1, which is at the very top of this letter, will tell you the total dollar amount of money you received for the advance child tax credit payments in 2021.  Box 2,  lists the number of qualifying children that were taken into account when the advance payments were determined for 2021. (Note: If you had a new baby born in 2021 or added to your family in 2021— the box will likely NOT list this new child and you most likely did not receive advance payments for that new dependent but now can claim that child on the 2021 income tax returns to receive money.

Why does any of this matter? If you do not come up with a number that exactly matches the IRS files — you're likely to face lengthy delays in processing your income tax return and be waiting a long time for your refund. What also might be confusing if trying to calculate the payments yourself is that a taxpayer could have received a different amount for one child under age 5 and another amount for the dependent ages 6 through 17.  As part of the monthly payments, families received up to $300 for each child through age 5 or up to $250 each for children from age 6 through 17.

What documents do I need if I have a mortgage?
Your mortgage company should send you Form 1098 which reports the mortgage interest & Property Taxes you paid if they are impounded.

What documents should I receive from my employer?
The forms to prove employment may vary depending on individual situations. For most, an employer will provide a W-2 form. The self-employed (i.e. independent contractors, product sales representatives such as Mary Kay, etc.) should receive a 1099-NEC (formerly 1099-Misc) from the company.

What documents do I need if I am unemployed?
If you received unemployment benefits from your state over the past year, you must claim that as unearned Taxable income for Federal (some states do not count it as taxable). The unemployment agency should provide you with a 1099-G form, which explains the amount of benefits you drew during the past year and any tax withheld. The Internal Revenue Service (IRS) receives a copy as well and will tax you at the appropriate rate in your tax bracket. Not everyone owes. Certain Covid Related Unemployment Benefits were set up as non-taxable so a portion of your unemployment received may not be taxable if it falls into that category.

What documents do I need if I am self-employed?
You will need to file a Schedule C using IRS Form 1040. Depending on your type of business and where you conduct business, there may be other forms you will need. If you were a partner in a Partnership or Corporation you will receive a K-1 that shows your portion of income or loss from that business venture. Usually, one partner has the partnership or corporate return completed before the filing date (March 15th) and that tax office will provide all other partners their K-1.

When is the deadline to file my taxes?
The standing deadline for personal taxes is April 15. Certain  Business Entities have a standing deadline of March 15th to file. These entities are As Follows: Partnerships, LLCs, S-Corporations.

When is the earliest that I can file my taxes?
When you get your W-2, you can have your taxes prepared right away, but the IRS will not accept them before a pre-defined date.

Is there a penalty for filing my taxes after the deadline?
Yes, you can opt to pay your tax liability through an installment plan. The Installment plan application is now exclusively online and can be found here>>Click Here For IRS Payment Agreement App Process

What paperwork should I bring to my tax interview?
Below is a basic list of documents to bring with you to your tax interview.

Date of Birth
Social Security Card /ITIN/ATIN
Last Year’s Tax Return (for new clients)
Valid Driver’s License

Interest (1099-INT or substitute)
Dividend Slips (1099-DIV or substitute)
Stock Sales (1099-B or Broker Statement)
Self-Employment Income and Expenses
Sale of a Personal Residence
Rental Income and Expenses
Sale of any Business Assets
Gambling or Lottery Winnings (W-2G for some winnings)
State Income Tax Refund (1099-G)
Pension Income (1099-R)
Estimated Taxes Paid
Social Security or Railroad Retirement (SSA-1099 or RRB-1099)
IRA or 401(k) Distribution (1099-R)
Unemployment Compensation (1099-G)
Miscellaneous Income (1099-MISC)

Medical Expenses
Real Estate or Personal Property Taxes
Mortgage Interest
Charitable Contributions (cash and non-cash)
Employee Business Expenses (used for CA)
Gambling Losses
Moving Expenses (Military Only 2019-2020)
Traditional IRA Contributions
Higher Education Expenses
Educator Expenses
Student Loan Interest

Child Care Provider/Address and Employer Identification Number (EIN) or Social Security Number (SSN)
Adoption Expenses
Tuition & Books (adult dependent children) 1098-T form provided by the College. Books & Fees for College-related mandatory fees. (No-Housing Allowed)

Can I claim charitable donations without a receipt?
Yes, you can as long as you keep good records in case you are ever audited by the IRS. Be sure to record the name of the organization, the date, and location, as well as a detailed description of what you donated. Keep notes on the amount you claimed as a deduction and how you figured the fair market value on the items you donated. Pictures of donated items can also be helpful later if need be.

Can I deduct expenses paid for repairing my home?
Typically, general home repairs for your personal primary residence cannot be deducted from your taxes. Home repairs are meant to keep your home in good condition but do not increase the value of your home. However,  If you use part of your home as a principal place of business, some repairs can be deducted.

What tax consequences will I face if I lost my home in a foreclosure?
For federal taxes, a foreclosure is viewed as the sale of the property. Two separate matters will impact your tax liability: any gain from the sale of your property and credited income you receive from any debt forgiveness. There are ways to calculate your Gains and Cancellation of Debt. To learn the specifics on how your particular situation is impacted, visit the Home Foreclosure and Debt Cancellation section on the IRS website or contact our office for guidance.

How are my taxes impacted if I have filed bankruptcy?
Depending on which Chapter you filed for, taxes may not be exempt. With Chapter 7 bankruptcy, federal taxes are exempt from discharge. When filing Chapter 13 bankruptcy, it is very important to file and pay your taxes during the bankruptcy proceedings because the court can dismiss your claim if you fail to meet this requirement. Dismissing the claim leaves you responsible for all of your debts. For further tax information on bankruptcy, read the IRS Publication 908 (10/2012), Bankruptcy Tax Guide.

Can my spouse and I file our tax return together if we are legally separated and not divorced?
If your divorce is not final, you may choose to file married filing jointly. Just note, that you and your spouse are responsible for the tax bill and any future audits. If you did not live together in the same household during the last 6 months of the year and you have dependent children an alternate status of Head Of Household can be used for the custodial parent or the parent who qualifies to claim the dependents.

If I forgot to report a second income on my taxes, how can I report it now?
Since it is not a small change (missing form or math miscalculation), missed income probably requires that you file an amendment. we will need to file Form 1040X, Amended U.S. Individual Income Tax Return e-filing this amendment is now allowed in most cases.

Don’t panic, you have three years since the date of filing or two years from paying (whichever is later) to correct the issue. But note, if your amended return claims more refund money, go ahead and cash your original refund check. However, if your amended return shows you owe, you’ll want to lower fees and interest by paying those taxes as fast as you can.

You can then track the status of your amended tax return(s) with the IRS’s ‘Where’s My Amended Return’ tool. Check the IRS’s site about three weeks after you’ve mailed your amended return or call 866-464-2050.

If you are uncertain about needing to amend a tax return, don’t hesitate to contact your preparer.

Do I have to pay taxes on money that was gifted to me?
No. The federal tax laws do not consider gifted money to be earned income therefore it is not taxable to you. No state has a tax law on gifted money either. There are limits on how much which is currently 15k per person.

Am I taxed on money that I inherit from a loved one?
Generally, property received as an inheritance is not included in your income. However, if property you receive this way later produces income such as interest, dividends, or rents, the income is taxable to you.

Why should I file my taxes electronically?
The main reason for filing taxes electronically (e-filing) is to get your refund faster. Generally, e-filing is safer and faster than filing on paper. Note: Tax Offices are mandated to use the e-file system.

How can I check the status of my refund?
The 'Where’s My Refund' tool on the IRS website provides the most up-to-date information regarding the status of your refund. This tool is updated every 24 hours.

IRS Confirms More Problems Getting Taxpayers New Stimulus (Jan 2021)

The IRS has confirmed that due to processing issues, payment delays have occurred for many Americans waiting for their stimulus payments. The IRS estimates that more than 13 million payments were sent to bank accounts that are no longer open or valid. The IRS is working on options to correct these payments, but has stated that any individual who has not received their full payment by the time they file their 2020 tax return may claim the Recovery Rebate Credit on their tax return as a means to receive the stimulus benefit. Please visit irs.gov for the latest updates and additional guidance regarding the most recent stimulus payments.



With these tax refund trackers, you can learn about your federal income tax return and check the status of your federal refund instantly.

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